Diamondback Parts
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 Contact Information

7835 Wendover Avenue
Baltimore Maryland, 21234

For more information or technical questions about a specific part, you may email or call

Toll Free  (877) 882-4941

EES Return Policy

EES Parts will be happy to assist you in finding the correct part needed for your fitness equipment

In the event that you need to return a part that you purchased from EES, you must call or email to obtain an authorization to return the part.

Parts that can be returned must be unused and undamaged. Returned parts are subject to a 20% restocking fee. Shipping costs will not be refunded.

In the event that EES shipped an incorrect part, please notify us immediately and we will make arrangements to ship the correct item. If we incorrectly shipped an order, you will not be responsible for a restocking fee or shipping charges.


Shipping damage must be reported immediately to the carrier of the package (i.e. USPS, UPS, etc.). EES will not be held responsible for shipping damages caused by a carrier.

EES Privacy Policy

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect:

This notice applies to all information collected or submitted on the EES website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

    Email address
    Phone number
    Credit/Debit Card Information

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.